What is the maximum number of hours a PSAP employee can work in a 24-hour period?

What is the maximum number of hours a PSAP employee can work in a 24-hour period?

• A. 10 hours
• B. 12 hours
• C. 14 hours
• D. 16 hours

Answer: (D)

The maximum number of hours a Public Safety Answering Point (PSAP) employee can work in a 24-hour period is 16 hours. This limit is in place to ensure that employees are not overworked, which could lead to exhaustion and a decline in performance. Working long hours can affect concentration and decision-making abilities, both of which are critical in the PSAP environment. By setting a maximum of 16 hours, organizations aim to balance the need for coverage and operational readiness with the health and well-being of their staff. This approach serves to maintain high standards of service and safety in emergency communications.

The maximum number of hours a Public Safety Answering Point (PSAP) employee can work in a 24-hour period is 16 hours. This limit is in place to ensure that employees are not overworked, which could lead to exhaustion and a decline in performance. Working long hours can affect concentration and decision-making abilities, both of which are critical in the PSAP environment. By setting a maximum of 16 hours, organizations aim to balance the need for coverage and operational readiness with the health and well-being of their staff. This approach serves to maintain high standards of service and safety in emergency communications.